the anti-agency google ads experience.
White-glove Google Ads management delivering qualified leads and real conversations, because you deserve more than just another account manager.
book your free strategy session.
We only take 2x new clients per month.
Why Most Agencies Let You Down.
Tired of being left in the dark? Here’s what most clients experience.
lack of communication.
Days of silence. No updates on campaign changes. No explanations of performance shifts. When agencies go quiet, you’re left wondering if anyone’s actually working on your account at all.
generic reporting.
Weekly automated reports filled with confusing metrics and no explanation. You’re left wondering if anyone’s actually looking at your campaigns or what the numbers really mean.
junior account managers.
Your account gets passed around between junior staff who barely know your name, let alone your business goals. Good luck getting a straight answer about your campaign performance.
cookie-cutter strategies.
With zero communication about your strategy, you’re left wondering if there even is one. Most agencies use the same approach for everyone, hoping you won’t ask too many questions.
The
white-glove difference.
Real communication, real results. Here’s our promise to you.
clear communication.
Need to discuss your campaigns? We’re here. Every email answered within hours, every call returned the same day. Your success matters, and we’re always ready to talk about it.
custom reporting.
Weekly reports in plain English, plus a monthly video walkthrough where we explain exactly what’s working and why. No more guessing about your campaign performance.
Dedicated senior strategist.
Direct access to your strategist who knows your business inside out. Have a question? Call or email them directly – just straight answers.
personalised strategy.
Regular strategy calls where we discuss your campaigns in detail, explain our approach, and adjust based on your feedback. You’re always in the loop, always part of the process.
what our clients say.
What You Actually Get.
True partnership, not just campaign management. Here’s our comprehensive approach.
Strategic Deep Dive.
First, we learn everything about your business, your ideal clients, and your goals. This isn’t just about ads – it’s about understanding your entire client acquisition process to ensure ads deliver the right leads.
Custom Campaign Architecture.
We build your campaigns with precision, considering your entire sales funnel. From ad copy that speaks to your ideal clients to landing pages that convert, every element works together seamlessly.
Proactive Optimisation.
Monthly optimisation calls where we discuss performance, market changes, and new opportunities. We’re always thinking ahead, testing new approaches, and refining your strategy for better results.
Transparent Partnership.
Experience true collaboration with direct access to your dedicated strategist, clear weekly updates, and monthly strategy sessions. Check your real-time dashboard anytime, and get same-day implementation of changes. This is what partnership should feel like.
- Warning: This is NOT for everyone. We only accept TWO clients per month to ensure premium service, and spots fill 2-3 months in advance.
book your free strategy session.
Meet Your
Senior Strategist.
esté heyns
Founder & Lead Google Ads Strategist
After seeing too many businesses let down by faceless agencies, I founded Vanilla Media with a clear mission – to deliver the kind of service I wished existed in the market.
Combining technical expertise with creative thinking, I personally oversee every client’s Google Ads strategy. No junior account managers, no generic solutions – just direct access to a dedicated partner who’s invested in your success.
Want to know if we’re a good fit? Let’s have a real conversation about your business goals.
frequently asked questions.
How are you different from other Google Ads agencies?
Unlike traditional agencies where you’re just another account number, we provide dedicated, white-glove service. You get direct access to your senior strategist, same-day responses. No junior account managers, no automated reports, and no generic strategies. We treat your business like our own.
What kind of results can I expect?
While results vary by industry and budget, our clients typically see significant improvements in lead quality and cost per acquisition within the first 90 days. More importantly, you’ll have complete visibility into your campaigns with real-time reporting and regular strategy discussions to continuously optimize performance.
Do I have to sign a long-term contract?
No. While most clients stay with us long-term because of our results and service quality, we believe in earning your business every month. We offer month-to-month agreements because we’re confident in our ability to deliver value.
What's your minimum ad spend requirement?
We work best with businesses investing at least $2,000/month in Google Ads. This ensures enough budget to effectively target your ideal clients and generate meaningful results. Remember, we focus on quality leads, not just cheap clicks.
How quickly can you respond if I need changes to my campaigns?
Unlike traditional agencies that might take days to respond, we implement most campaign changes within hours. You have direct access to your strategist via phone and email, and we guarantee same-day responses to all requests. Emergency changes can often be made within minutes.
What happens if I'm not happy with the service?
Our service level guarantee means if we ever fail to respond within 24 hours, or miss a reporting deadline, that month’s management fee is on us. We believe in accountability and earning your trust through consistent, high-quality service.
book your free strategy session.
We only take 2x new clients per month.